Keyholder & Album Curator - Santa’s Village 2025

Are you passionate about the magic of Christmas and ready to take on a leadership role?

FyreScope Studios is seeking enthusiastic and responsible individuals to join our team as Seasonal Keyholders for the 2025 Holiday Season[November 12 - December 28, 2025] at our Mall Santa Experience Locations. This role combines the excitement of curating memorable photo albums with the added responsibility of assisting in location operations.

Why You'll Love This Role:

• Lead the Magic: Play a pivotal role in bringing the wonder of Christmas to life, ensuring every family's visit to Santa is unforgettable.

• Elevate Experiences: Assist Team Leads with opening and closing duties, and ensure attendants and talent are supported throughout the day.

• Quality Assurance: Maintain high standards by overseeing product quality, photo flows, and equipment operation.

• Flexible Hours: We offer morning, midday, and evening shifts to fit your schedule.

What We're Looking For:

• Leadership Skills: Previous experience in a supervisory or keyholder role is preferred.

• Passion for the Holidays: You believe in the magic of Christmas and enjoy spreading joy.

• Customer Service Expertise: Positive, friendly attitude with excellent communication skills.

• Sales Experience: Minimum of 2 years in retail and sales, including cashier duties and handling cash.

• Technical Proficiency: Comfortable operating photo software, printers, and other equipment.

• Flexibility: Available to work during peak retail hours, weekends, and holidays.

• Team Player: Ability to ensure the team works efficiently and safely in a fast-paced environment.

• Bilingualism: French is an asset but not required.

• Age Requirement: Must be at least 18 years old.

• Residency: Must be located in Ottawa, Canada.

Your Responsibilities:

• Assist with Opening & Closing: Support Team Leads in daily opening and closing procedures.

• Team Support: Ensure attendants and Santa talent are well-supported and attended to.

• Quality Control: Oversee that products and photo quality meet company guidelines.

• Monitor Operations: Ensure flows are followed and operating smoothly.

• Safety & Compliance: Ensure the team adheres to safety protocols and company policies.

• Customer Engagement: Guide families in selecting their favorite photos and packages.

• Maintain Workspace: Keep the work area clean and organized.

• Provide Exceptional Service: Address customer inquiries and concerns professionally.

• Order Fulfillment: Ensure timely and accurate delivery of photo orders.

What We Offer:

• Competitive Pay: $21.00-22.25/hr+

• Leadership Opportunity: Develop your management skills in a dynamic, festive environment.

• Flexible Scheduling: Part-time seasonal shifts to accommodate your availability.

• Make a Difference: Be part of creating unforgettable holiday experiences for families.

Job Type: Seasonal

Job Location: Carlingwood Mall & Billing Bridge Mall & St. Laurent Options Available (Ottawa, Ontario)(Must Live Locally)

Hours: Seasonal Part-time | Weekday & Weekend, Morning, Afternoon & Evening Shifts Available.

Applicants Please Provide a headshot or selfie when applying.

Posting Only open to local residence.