JOIN OUR TEAM!
Keyholder & Album Curator - Santa’s Village 2025
Are you passionate about the magic of Christmas and ready to take on a leadership role?
FyreScope Studios is seeking enthusiastic and responsible individuals to join our team as Seasonal Keyholders for the 2025 Holiday Season at our Mall Santa Experience Locations. This role combines the excitement of curating memorable photo albums with the added responsibility of assisting in location operations.
Why You'll Love This Role:
Lead the Magic: Play a pivotal role in bringing the wonder of Christmas to life, ensuring every family's visit to Santa is unforgettable.
Elevate Experiences: Assist Team Leads with opening and closing duties, and ensure attendants and talent are supported throughout the day.
Quality Assurance: Maintain high standards by overseeing product quality, photo flows, and equipment operation.
Flexible Hours: We offer morning, midday, and evening shifts to fit your schedule.
What We're Looking For:
Leadership Skills: Previous experience in a supervisory or keyholder role is preferred.
Passion for the Holidays: You believe in the magic of Christmas and enjoy spreading joy.
Customer Service Expertise: Positive, friendly attitude with excellent communication skills.
Sales Experience: Minimum of 2 years in retail and sales, including cashier duties and handling cash.
Technical Proficiency: Comfortable operating photo software, printers, and other equipment.
Flexibility: Available to work during peak retail hours, weekends, and holidays.
Team Player: Ability to ensure the team works efficiently and safely in a fast-paced environment.
Bilingualism: French is an asset but not required.
Age Requirement: Must be at least 18 years old.
Residency: Must be located in Ottawa, Canada.
Your Responsibilities:
Assist with Opening & Closing: Support Team Leads in daily opening and closing procedures.
Team Support: Ensure attendants and Santa talent are well-supported and attended to.
Quality Control: Oversee that products and photo quality meet company guidelines.
Monitor Operations: Ensure flows are followed and operating smoothly.
Safety & Compliance: Ensure the team adheres to safety protocols and company policies.
Customer Engagement: Guide families in selecting their favorite photos and packages.
Maintain Workspace: Keep the work area clean and organized.
Provide Exceptional Service: Address customer inquiries and concerns professionally.
Order Fulfillment: Ensure timely and accurate delivery of photo orders.
What We Offer:
Competitive Pay: $20.50-21.50/hr.
Leadership Opportunity: Develop your management skills in a dynamic, festive environment.
Flexible Scheduling: Part-time seasonal shifts to accommodate your availability.
Make a Difference: Be part of creating unforgettable holiday experiences for families.
Job Type: Seasonal
Job Location: Carlingwood Mall & Billing Bridge Mall Options Available (Ottawa, Ontario)
Hours: Seasonal Part-time | Weekday & Weekend, Morning, Afternoon & Evening Shifts Available.
Applicants Please Provide a headshot or selfie when applying.
Posting Only open to local residence.
“I worked as an elf for 2 years in a row now and the first time I did the job I absolutely loved it, the atmosphere and the people it was great which made me want to do it again the 2nd year. You kind of build a family connection working there and it’s amazing as well the hours are great and flexible. I would 100% recommend working here”